How can I fix dimming screen issue on my MacBook Pro?

I keep getting this issue on my new MacBook. Had it reset. Had the screen changed by Apple, but apparently the issue persists...

Chap GPT says it is happening to other and Apple may issue a fix, but if they don't then Chat suggest to change PC… here is the answer by Chat… do you know a way to have the issue fixed apart from reset and change screen or return the new MacBook?

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It appears that the display dimming issue you're experiencing is not isolated, as other users with the MacBook Pro 14-inch (2024) have reported similar problems, even after hardware replacements and software resets. This issue may be related to the ambient light sensor, macOS bugs, or thermal management features causing the display to dim when the device overheats, as highlighted in Apple's support documentation.




If the issue persists despite service interventions and resets, and considering that Apple hasn't officially acknowledged a universal fix, returning the device might be a reasonable option, especially if it disrupts your work. You could also monitor Apple's support forums or updates, as Apple may release a software update addressing this widespread issue.




Ultimately, if the problem significantly affects your user experience and productivity, exploring other brands with more stable display performance might be worth considering.



[Re-Titled by Moderator]

MacBook Pro 14″, macOS 15.4

Posted on May 5, 2025 6:33 AM

Reply
6 replies

May 5, 2025 11:36 AM in response to Lore_C

Lore_C wrote:

I keep getting this issue on my new MacBook. Had it reset. Had the screen changed by Apple, but apparently the issue persists...


re: < MacBook Pro >


you do not paint a very big picture "display dimming issue" ...

Not heard this is an issue.


You have 14 calendar days to return an item from the date you received it, for an exchange or refund for any reason


—see Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple


Only items that have been purchased directly from Apple, either online or at an Apple Retail Store


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



The current stable release of Sequoia including bug fixes, security updates is macOS 15.4.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support





How can I fix dimming screen issue on my MacBook Pro?

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