Macbook pro 2014 does not start up after reset

I reset my macbook pro 2014 so another person can use it, but now it does not start up. It gets to a folder with a qeustion mark. I tried recovery mode. I tried to reinstall Mac Os but it only gets to the point where I should choose a disk (then there is no disk). I Tried to use backup from time machine, but there is no disk showing again. Any ideas what to do next?

Posted on May 3, 2025 10:03 AM

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3 replies

May 3, 2025 10:15 AM in response to frits ulrich otto

frits ulrich otto wrote:

I reset my macbook pro 2014 so another person can use it, but now it does not start up. It gets to a folder with a qeustion mark. I tried recovery mode. I tried to reinstall Mac Os but it only gets to the point where I should choose a disk (then there is no disk). I Tried to use backup from time machine, but there is no disk showing again. Any ideas what to do next?


From The Recovery you can choose Diskutility and run the First Aid on the Parent drive (View>Show All Devices)


If your Mac starts up to a question mark

If your Mac starts up to a question mark - Apple Support


May 5, 2025 8:59 AM in response to frits ulrich otto

frits ulrich otto wrote:

I reset my macbook pro 2014 so another person can use it, but now it does not start up. It gets to a folder with a qeustion mark.

Thank you for the reply. In Diskutility I do not see any view option. I can see the SDD disk and a disk one with OS X base System. But none of these disk are available when I try to reinstall a operating system or the backup from time machine.


hmmm. the OS base system is the local (onboard) Recovery...


ref: What to do before you sell, give away, trade in, or recycle ...



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Macbook pro 2014 does not start up after reset

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